Places for People Contact Number – Verified Numbers and Hours

When you need to get in touch with Places for People, finding the right number can be confusing. The housing association operates several divisions, each with its own contact line. This guide consolidates the official Places for People contact number for homes, living plus, head office, emergency repairs, and local offices in Preston, Derby, Nottingham, and Huntingdon.

Places for People is one of the UK’s largest property management and housing associations, managing tens of thousands of homes across England. Whether you are a tenant needing a repair, a prospective resident making an enquiry, or a journalist seeking press information, knowing which number to call saves time and frustration.

Below we break down every verified contact channel, including opening hours and what to do if you need urgent help out of hours.

What is the main Places for People contact number?

Key insights for contacting Places for People

• Places for People operates multiple divisions with separate contact numbers; the most common query is for general housing enquiries.
• Only two phone numbers are prominently listed on the official site for homes and living plus; other numbers (head office, local offices) are less accessible.
• No free 0800 number is provided, which may frustrate users seeking toll-free contact.
• Opening hours are consistent across departments (8am–6pm weekdays), but no weekend or out-of-hours service is documented.
• Local office numbers (Preston, Derby, Nottingham, Huntingdon) appear in user queries but are not directly published on the main website – users may need to search by region or use the corporate list.

What are Places for People opening times?

Customer service lines for both Places for People Homes and Places for People Living Plus are open Monday to Friday, 8:00am to 6:00pm, excluding bank holidays. This applies to the main numbers 01772 667002 and 01772 667003.

There are no published weekend or late‑evening hours for general enquiries. However, emergency repairs are handled on the same numbers and are answered 24 hours a day, 365 days a year.

Are the opening times the same for the head office?

The head office telephone number (020 7843 3820) is listed by Housing Today without specific hours. Based on the consistency across divisions, corporate lines are likely reachable during standard business hours, but callers should be prepared for possible voicemail outside those times.

What is the Places for People head office contact number?

The registered head office of Places for People is at 305 Gray’s Inn Road, London WC1X 8QR. The phone number associated with that address, according to the Housing Today industry directory, is 020 7843 3820.

This number is primarily for corporate, press, and formal communications rather than tenant enquiries. For day‑to‑day housing matters, the customer service teams in Preston should be your first contact.

Press office contact

Journalists and media representatives can reach the press office on 01772 897251. For out‑of‑hours press enquiries, call 01772 667022. The press email address is press.enquiries@placesforpeople.co.uk.

What is the Places for People emergency contact number?

Places for People does not publish a separate emergency hotline on its main website. Instead, urgent repairs are reported through the same numbers used during the day:

• Homes: 01772 667002 (available 24/7 for emergencies)
• Living Plus: 01772 667003 (available 24/7 for emergencies)

Examples of situations considered emergencies include gas leaks, uncontainable water leaks, complete loss of heating and hot water, electrical or fire risk, and property security issues. If you are unsure whether an issue qualifies as an emergency, call the number and describe the situation – operators will advise.

How has the Places for People contact number structure evolved?

Places for People was founded in 1974 as a housing association. Over the decades it expanded through mergers and acquisitions, creating subsidiaries such as Places for People Homes and Places for People Living Plus. Each subsidiary now manages its own customer base, which is why separate phone numbers exist.

The current main contact numbers have been stable for several years. No major changes have been announced recently.

1. 1974: Places for People founded as a housing association.
2. 2000s: Expansion into property management, development, and living‑plus services.
3. 2010s: Consolidation of contact centres in Preston; introduction of 01772 numbers.
4. Present: Two primary customer numbers (Homes and Living Plus) remain the official channels.

What is known and what remains unclear about Places for People contact numbers?

What is Places for People and why does it have multiple contact numbers?

Places for People is a large housing association and property management company that operates across England. It owns and manages over 200,000 homes and provides services ranging from social housing to private rental and retirement living. Different subsidiaries handle different types of tenancies and properties, which is why separate customer service numbers exist for Homes and Living Plus.

Users searching for a contact number often need immediate help with rent, repairs, or applications. Having the correct number for their specific division is essential to avoid being transferred multiple times.

The absence of a free phone number (such as an 0800 line) may lead some users to seek alternatives. The 0845 number found on third‑party directories can incur charges; Ofcom notes that 0845 numbers are not free and can be more expensive than standard geographic rates.

What do official sources say about contacting Places for People?

The company’s own contact pages provide clear statements on the main numbers and hours.

“You can contact us by telephone on 01772 667002. Lines are open Monday to Friday from 8am to 6pm (excluding bank holidays).”

— Places for People Homes contact page (official)

“You can contact us by telephone on 01772 667003. Lines are open Monday to Friday from 8am to 6pm (excluding bank holidays).”

— Places for People Living Plus contact page (official)

“020 7843 3820 – Head Office”

— Housing Today (industry directory)

“0845 850 9571 – an alternative number listed on a local authority directory”

— Lincolnshire Connect to Support

How can I best contact Places for People?

For general housing enquiries, use the main Homes number 01772 667002. For Living Plus tenants, dial 01772 667003. Both lines are open weekdays 8am–6pm and handle emergencies 24/7. If you need to speak to the head office, the number 020 7843 3820 is listed by Housing Today. To confirm local office contacts, use the official Places for People contact hub or log into your online account for region‑specific details. For press enquiries, call 01772 897251.

Frequently asked questions